§ 58-4.602. Continuity of service.

(1)

Subscribers have the right to receive, and a cable operator has the obligation to provide, efficient service, high-quality reception, prompt repairs and service interrupted only for good cause and for the shortest possible time. It shall be the right of all subscribers to continue receiving service insofar as they have met financial and other obligations to the cable operator. In the event that the cable operator elects to over build, rebuild, modify, or sell the system, or the board of supervisors gives notice of intent to terminate or fails to renew this franchise, the cable operator shall act so as to ensure that all subscribers receive continuous, uninterrupted service.

(2)

Upon the expiration, revocation or termination of the franchise, the operator shall, upon request of the county, continue to operate the cable system for a period of time not to exceed six months from the date of such expiration, revocation or termination under the terms and conditions of this division and its franchise agreement and to provide the regular subscriber service and any and all of the services that may be provided at that time, and to retain all revenues received after payment of all costs and expenses arising in the ordinary course of business prior to the expiration, revocation, or termination.

(3)

A cable operator shall forfeit its rights to notice and a hearing, and the board of supervisors may, by resolution, declare its franchise immediately terminated, in addition to any other relief or remedies the county may have under this division, a franchise agreement, or other applicable law, if:

(a)

The cable operator fails to provide cable service in accordance with its franchise over a substantial portion of the franchise area for ninety-six consecutive hours, unless the county authorizes a longer interruption of service or the failure is due to force majeure, as characterized in a franchise agreement; or

(b)

The cable operator, for any period, willfully, and without cause refuses to provide cable service in accordance with its franchise over a substantial portion of the franchise area.

(Ords. 2006-65 § 3, 93-55, 82-28).