Contra Costa County |
Ordinance Code |
Title 5. GENERAL WELFARE AND BUSINESS REGULATIONS |
Division 58. CABLE SYSTEMS |
Chapter 58-4. CABLE TELEVISION |
§ 58-4.610. New service requests.
(1)
A cable operator shall provide service to all dwelling units within the county (subject to the limitations on line extensions in the previous section) pursuant to the following requirements.
(2)
In any case in which either no new drop is required, or a new drop is required of no more than the standard underground or above-ground length prescribed by Section 58-4.608, Line extensions, as measured from the nearest active or required feeder line along a reasonably direct route, a cable operator shall make cable service available at the standard connection charge within seven days of receipt of any service request. In any case in which a new drop is required which is longer than the standard underground or above-ground drop length, as applicable, a cable operator shall make cable service available at the standard connection charge within fourteen days of receipt of any service request. Notwithstanding the foregoing, if the service request requires a drop in excess of the standard underground or above-ground drop length, as applicable, a cable operator may charge the business or resident requesting service an additional amount which shall not exceed the actual time and materials cost of the drop in excess of the applicable drop length.
(3)
Upon receiving a request for new service, a cable operator shall make reasonable efforts to promptly acquire all easements or rights of occupancy necessary for extension of service to such resident's home and not already secured by the cable operator.
(Ords. 2006-65 § 3, 93-55).